JAX Premier Health Center

    Privacy Policy

    Last Updated: May 6, 2026

    1. Introduction

    At JAX Premier Health Center ("Clinic", "we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

    2. HIPAA Compliance

    As a healthcare provider, we are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). A separate Notice of Privacy Practices detailing how your Protected Health Information (PHI) is handled is available in our office and on our Patient Resources page. This website Privacy Policy supplements, but does not replace, our HIPAA Notice of Privacy Practices.

    3. Information We Collect

    We may collect several types of information from and about users of our website, including:

    • Personal Information: Name, email address, phone number, and demographic information when you fill out contact forms or book appointments.
    • Health Information: Information you voluntarily provide regarding your medical history, current conditions, or reasons for scheduling a visit.
    • Usage Data: Information about your internet connection, the equipment you use to access our website, and usage details collected automatically through cookies and tracking technologies.

    4. How We Use Your Information

    We use information that we collect about you or that you provide to us:

    • To present our website and its contents to you.
    • To provide you with information, products, or services that you request from us.
    • To schedule appointments and facilitate your medical care.
    • To communicate with you regarding your healthcare or inquiries.
    • To improve our website functionality and patient experience.

    5. Disclosure of Your Information

    We do not sell, trade, or rent your personal information to third parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

    • To contractors, service providers, and other third parties we use to support our practice (e.g., electronic health record systems, booking platforms) who are bound by contractual obligations to keep personal information confidential.
    • To fulfill the purpose for which you provide it.
    • To comply with any court order, law, or legal process, including responding to any government or regulatory request.

    6. Data Security

    We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

    7. Third-Party Links

    Our website may contain links to third-party websites (such as Patient Ally or Zocdoc). We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

    8. SMS Communications

    If you opt in to receive text messages from JAX Premier Health Center, we may send SMS messages related to appointment reminders, appointment confirmations, service inquiries, missed-call follow-ups, and customer care updates. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out or HELP for help.

    Consent to receive text messages is not a condition of treatment or purchase. JAX Premier Health Center does not sell, rent, or share SMS opt-in information, phone numbers, or consent data with third parties or affiliates for marketing or promotional purposes.

    9. Changes to Our Privacy Policy

    It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page.

    10. Contact Information

    To ask questions or comment about this privacy policy and our privacy practices, contact us at:

    • JAX Premier Health Center
    • 9050 Cypress Green Drive, Suites 104
    • Jacksonville, FL 32256
    • Phone: (904) 486-2055
    • Email: info@jaxpremierhealth.com